Privacy Policy:
Introduction:
At Family Home Improvements, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
Information We Collect:
- Personal Information: When you use our services or interact with our website, we may collect personal information such as your name, address, email address, phone number, and payment information.
- Usage Information: We may collect information about how you use our website, including your IP address, browser type, and device information.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website and analyze usage patterns.
How We Use Your Information:
- Provide Services: We use your personal information to provide you with the services you request, such as scheduling home improvements and processing payments.
- Communication: We may use your contact information to communicate with you about your orders, promotions, and important updates.
- Improve Our Services: We analyze usage data to improve our website and services, including tailoring our offerings to your preferences.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.
Information Sharing:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors and marketing partners. We may also disclose your information in response to legal requests or to protect our rights and interests.
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices:
You have the right to access, update, or delete your personal information. You may also choose to opt out of receiving marketing communications from us. Please contact us if you would like to exercise any of these rights.
Changes to This Policy:
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at (562) 464-0684
Terms and Conditions:
Introduction:
Welcome to Family Home Improvements! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, you may not use our website or services.
Services:
Family Home Improvements provides home improvement services, including but not limited to renovations, repairs, and installations.
Payment:
Payment for our services is due upon completion, unless otherwise agreed upon in writing.
Scheduling:
We will work with you to schedule our services at a time that is convenient for you. However, scheduling is subject to availability, and we cannot guarantee specific dates or times.
Cancellation and Rescheduling:
If you need to cancel or reschedule your appointment, please contact us as soon as possible. Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.
Warranty:
We stand behind the quality of our workmanship. Our services are backed by a warranty against defects in materials and workmanship.
Limitation of Liability:
Family Home Improvements shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services.
Indemnification:
You agree to indemnify and hold Family Home Improvements harmless from any claims, damages, liabilities, costs, or expenses arising out of your use of our website or services.
Governing Law:
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in the State of California.
Changes to Terms:
We reserve the right to update these Terms and Conditions at any time. We will notify you of any changes by posting the new terms on our website.
Contact Us:
If you have any questions or concerns about these Terms and Conditions, please contact us at (562) 464-0684 or by emailing is at [email protected]
