Founder & CEO of Family Home Improvements
I started as a home remodeling apprentice with my father in 1990. We installed products for the company Sears Home Improvements. We where independently hired by Sears Home Improvements to install Exterior Coatings, Windows, Doors, Painting, Kitchens and Gutters. We completed approximately 40 to 60 jobs per year. I worked for Sears for approximately 4 years as an installer on new products sold by their sales representatives.
In 1995, I earned the position of Service Advisor to Sears Home Improvements. I analyzed and determined the cause of warrantied products that failed in Southern California. I scheduled an inspection, filed an assessment of the problem and assigned my crews to repair the problems with the homeowner. I handled all aspects of the homeownerʼs repairs from start to finish. Sears had a backlog of complaints that I brought up to date in 10 months. I was huge benefit for Sears at that time. We were one of their top installers in all of Southern California.