DMac shares his home improvement expertise
Jeld-Wen is one of the largest window manufacturers in the U.S. They’re primarily a new-construction company, selling hundreds and thousands of windows at a time. They offer aluminum, wood, and vinyl options. Because they are mainly a new-construction company, they don’t have the best reputation for remodeling projects. If you order 15-20 windows, and something goes wrong, it can be tough to have their customer service resolve the issue. Since you’re not ordering hundreds or thousands at a time, you’re a very small customer to them. Their reviews reflect how homeowners struggle to get in contact with them to solve problems. They currently have 1.5 stars on Yelp with 78 reviews. Here’s a quote from one of their customers:
“Not a brand of windows I would recommend based on my recent experience. I have not been able to obtain warranty service for dual pane windows that are becoming cloudy between the panes. Windows are about 8 years old, so I really do NOT see why this should even be happening.” – Jim M.
Jeld-Wen offers a limited warranty to single-family residential homes. A key difference in their warranty compared to others is that their warranty terms vary by window type. For example, their wood-clad windows offer a 20-year warranty, while their vinyl window warranty extends as long as you occupy the home.
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Family Home Improvements has been in business for over a decade providing excellent services with experienced, well-trained, and courteous crews. Many homeowners have used Family Home Improvements and are now repeat clients, requesting expert help from Family Home Improvements with other aspects of home improvement, including room additions, door installations, and kitchen and bathroom makeovers.
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These guys are awesome. They did a coating on my house called “Texcote”. I love it. My house has never looked better. The crew was great. They were Clean on time and very nice, and after they finished, Renzo himself came back to do an inspection and check to see if I was happy. Not many companies do that. I thought that was great. Definitely will recommend them, and I will use them from now on for all my home improvement needs.
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