DMac shares his home improvement expertise

Jeld-Wen is one of the largest window manufacturers in the U.S. They’re primarily a new-construction company, selling hundreds and thousands of windows at a time. They offer aluminum, wood, and vinyl options. Because they are mainly a new-construction company, they don’t have the best reputation for remodeling projects. If you order 15-20 windows, and something goes wrong, it can be tough to have their customer service resolve the issue. Since you’re not ordering hundreds or thousands at a time, you’re a very small customer to them. Their reviews reflect how homeowners struggle to get in contact with them to solve problems. They currently have 1.5 stars on Yelp with 78 reviews. Here’s a quote from one of their customers:

“Not a brand of windows I would recommend based on my recent experience. I have not been able to obtain warranty service for dual pane windows that are becoming cloudy between the panes. Windows are about 8 years old, so I really do NOT see why this should even be happening.” – Jim M.

Jeld-Wen offers a limited warranty to single-family residential homes. A key difference in their warranty compared to others is that their warranty terms vary by window type. For example, their wood-clad windows offer a 20-year warranty, while their vinyl window warranty extends as long as you occupy the home.

Watch More

Comments

Let’s Make Things Happen

We take the confusion, stress, and headache out of the entire home improvement process. Our team members walk you through the entire journey!

“Hired Family Home Improvements to paint my house. Renzo was there every day to answer any of my questions and keep me informed. Jose Luis and Jose were very professional and did a great job. They were very nice and worked with me on any concerns I had. Would definitely hire again and recommend.”

Lori K.

Family Home Improvements Customer from Orange, CA

Ask DMac!

Consult a Home Improvement Expert
(562) 464-0684

By submitting my data I agree to be contacted